Catholic Health Expands Hospital Visitation

Mar 31, 2021Coronavirus (COVID-19) Updates, News & PR

Based on new guidelines from the New York State Department of Health, non-COVID patients in Catholic Health hospitals will be allowed up to two visitors at a time beginning Thursday, April 1. In addition, maternity patients will be allowed two support persons for the duration of their hospital stay, and in certain outpatient clinic settings, where space permits, patients may be accompanied by a support person for their appointments.  

Hospital visitors, limited to those age 18 or older, are required to undergo a health screening, complete an online registration process, and follow all safety guidelines, including wearing a mask at all times and washing or sanitizing their hands before and after each visit. Individuals who report significant COVID-19 exposure or symptoms in the last 10 days, or have a temperature of 100.0° F or higher will not be permitted to visit. 

Hospital visiting hours are from 2 – 6 pm daily at Kenmore Mercy Hospital, Mercy Hospital of Buffalo, Mount St. Mary’s Hospital, and Sisters of Charity Hospital Main St. and St. Joseph Campuses. In-person visitation is not permitted in restricted COVID units except for patients receiving end-of-life care.  

Due to enhanced screening and registration processes, hospital visitors may experience short delays. To expedite the registration process, visitors may complete an online form prior to their visit. A complete list of visitor guidelines and the online visitor form are available at