Kenmore Mercy Only Hospital in New York State to Earn The Leapfrog Group’s “Top Hospital” Award

Dec 7, 2017Kenmore Mercy Hospital, News & PR

The Leapfrog Group announced, today, its 2017 list of Top Hospitals, with Kenmore Mercy Hospital named the only Top Hospital in New York State. This is the second year the Western New York hospital and member of Catholic Health has been named to this prestigious list, which recognizes national achievements in patient safety and quality.

The Leapfrog Top Hospital award is widely acknowledged as one of the most competitive honors American hospitals can receive. The Top Hospital designation is awarded by The Leapfrog Group, an independent hospital watchdog organization.  Kenmore Mercy was one of only 45 Top General Hospitals recognized across the country in 2017.

“Kenmore Mercy Hospital is committed to delivering safe, high quality care to every patient. As the only 2017 Leapfrog Top General Hospital in New York State, it is obvious that we are making a difference for our patients.” said James Millard, R.Ph., President and CEO at Kenmore Mercy Hospital. “Providing this level of care to our patients requires dedication and commitment from every member of our team. We are grateful for our associates, doctors, and volunteers whose efforts made this honor possible.”

The selection of Top Hospitals is based on the results of the 2017 Leapfrog Hospital Survey. Performance across many areas of hospital care is considered in establishing the qualifications for the award, including infection rates, physician staffing within the Intensive Care Unit, and a hospital’s ability to prevent medication errors. The rigorous standards are defined in each year’s Top Hospital Methodology.

“We are proud to recognize Kenmore Mercy Hospital as a 2017 Leapfrog Top Hospital. This demonstrates extraordinary dedication to patients and the local community,” said Leah Binder, president and CEO of Leapfrog. “The entire staff and board deserve praise for putting quality first and achieving results.”

The annual selection of Top Hospitals is based on surveys from nearly 1,900 hospitals. This award follows Leapfrog’s bi-annual Safety Grade Report, which rates hospitals on how well they protect patients from medical errors, infections, and injuries. In the Fall 2017 Report, Kenmore Mercy was one of only seven hospitals in New York State to earn an “A” rating and the only hospital in the state to achieve straight “A’s” since 2014.

To see the full list of 2017 Top Hospitals, visit