Catholic Health to Resume Hospital Visitations on June 20 with Enhanced Safety Measures

Jun 19, 2020Coronavirus (COVID-19) Updates, News & PR

Catholic Health will welcome visitors back to its hospitals on Saturday, June 20 with a series of enhanced safety measures. Visiting hours will be from 2 pm to 6 pm daily at Kenmore Mercy Hospital, Mercy Hospital of Buffalo, Mount St. Mary’s Hospital, and Sisters of Charity Hospital, Main St. Campus only.

“We know how important visitors are to a patient’s wellbeing and recovery and are happy we are able to welcome family members and loved ones back to our hospitals just in time for Father’s Day,” said Mark A. Sullivan, President & CEO of Catholic Health. “Our team has worked hard to put a smooth process in place, while ensuring all the necessary safeguards to protect our patients, visitors and staff. We thank everyone for their cooperation as we continue to offer our patients the highest quality care and safety.”

In accordance with directives from the New York State Department of Health, only one visitor, age 18 or older, will be permitted to visit at a time. Due to increased health risks from COVID-19, individuals age 60 or older are discouraged from visiting. All visitors will also be required to complete a health screening, which includes a series of questions and temperature check; wear a face mask at all times; clean their hands with soap and water or hand sanitizer before entering and after leaving a patient’s room; and practice social distancing throughout their visit.

Visitors are asked to enter the hospitals at their main lobby entrances and proceed to the screening stations. Due to the enhanced screening process, visitors may experience short delays.

For more information and a complete list of visitor guidelines, visit

PLEASE NOTE: Visitation is not available at Catholic Health’s COVID-19 Treatment Facility at St. Joseph Campus, the St. Joseph Post-Acute Center in Orchard Park, or the health system’s nursing homes, which are still not permitted to have visitors by the DOH.